Teleshopping ads tend to differ in nature and length from other adverts, so we handle them slightly differently.
If you need to know about Clearcast and teleshopping or specific advice in contentious areas, please reach out to the teleshopping team at teleshopping@clearcast.co.uk.
The process for submitting a teleshopping ad is very similar to that of other ads. You should submit the ad's script, rough cut, and supporting materials via The Library.
Important to note: All TVCs, whether under or over 5 minutes long, should be submitted through The Library. If you have any questions about the submission process, contact help@clearcast.co.uk.
If you're adapting a foreign advert, please send us a script rather than a video. This makes it easier to enter subsequent revisions into the system.
For teleshopping ads containing claims, please use our standard claims support form to substantiate these claims.
Claims support forms can be found here.
Teleshopping ads typically have longer turnaround times compared to other ads under our standard service levels. The longest ads can take up to 12 working days. Refer to our response times for details.
If your ad is longer than 5 minutes, then there will be a clearance charge:
We’ll inform you if you need to pay a charge once we’ve received your ad via The Library.
