Help Desk
Live Updates
Clearcast Website
Help Desk
Live Updates
Clearcast Website
New to Clearcast
What is Clearcast?Welcome to ClearcastAd Clearance Process Overview In-Depth Guide to Ad Clearance The Library RegistrationNew BusinessContact Us
The Library
Want to Ensure Your Ad is Broadcast-Ready?
Introduction to Clearance in the Library
The Library GlossaryClearance ViewCurrent AssigneeFile Extension Tool NEW - What is 'Assignment' in The Library?NEW Clearcast Library StatusesNEW How do I find my submissions?
Quality Check Processes (QC)
QC Steps, Failures & TemplatesAD Audio Layout and QCSafe Areas GuidanceInterlacing Visual IssueVidchecker QC Failure - Chroma/Luma LevelsVidchecker QC Failure - Audio Loudness (R128)Vidchecker QC TemplateIntentionally Quiet QC Template
Clearance Help
Need Help Submitting Your Script & Substantiation?
Clearance
Service Levels (SLAs) for Clearing AdsClock Number - What/How/AddingLongform Teleshopping Ad ClearanceTV Channels We Clear ForDuplication of clocksOnline Forms & Templates Our ConsultantsConsultants - Cleaning ProductsConsultants - DentistryConsultants - DermatologyConsultants - Exercise & FitnessConsultants - FinancialConsultants - General MedicineConsultants - MotoringConsultants - NutritionConsultants - Sports EquipmentConsultants - StatisticsConsultants - Vacuum CleanersConsultants - Veterinary
Copy Advice
Timing RestrictionsHandling viewer complaintsNotes of GuidanceNOG 1. ComplianceNOG 2. Recognition of AdvertisingNOG 3. Misleading AdvertisingNOG 4. Harm and OffenceNOG 5. ChildrenNOG 6. PrivacyNOG 7. Political and Controversial MattersNOG 8. Distance SellingNOG 9. Environmental ClaimsNOG 10. Prohibited CategoriesNOG 11. Medicines, Medical Devices, Treatments and HealthNOG 12. Weight Control and SlimmingNOG 13. Food, Food Supplements and Associated Health or Nutrition ClaimsNOG. 14. Financial services, products & investmentsNOG 15. Faith, religion and equivalent systems of beliefNOG 16. CharitiesNOG 17. GamblingNOG 18. LotteriesNOG 19. AlcoholNOG 20. MotoringNOG 21. Betting TipstersNOG 22. Premium Rate Telephone ServicesNOG 23. Telecommunications-based sexual entertainment servicesNOG 24. Homeworking schemeNOG 25. Instructional coursesNOG 26. Services Offering Individual Advice on Consumer or Personal ProblemsNOG 27. Introduction and dating servicesNOG 28. CompetitionsNOG 29. Private Investigations agenciesNOG 30. PornographyNOG 31. Other Categories of Radio Advertisements That Require Central Copy ClearanceNOG 32. SchedulingNOG 33. Electronic CigarettesNOG Appendix 1NOG Appendix 2NOG Appendix 3NOG Appendix 4
Media & Attribution
Ad Attribution ServiceAttribution File Specifications
CARIA
About CARIA
Tech Help
Clearcast’s Remote Support Tool – Team ViewerFile Specifications
Supers and Flashing
Want to Ensure Your Ad Passes Supers & Flashing?
Flashing
Flash Checklist (PSE)
Super-imposed Text
Legal Supers - Our Helpful ToolsDuration Of Hold CalculatorFont Types and Size AdviceLegal Supers Text Size
Delivery
Delivery with The LibraryDelivery Ordering ProcessDestinations - Channels We Send To (SHORT-FORM)Destinations - Channels We Send To (LONG-FORM)Proof of DeliveryDelivery StatusesNew Destination Request
Subtitling
Subtitling Through ClearcastClearcast Subtitling Style Guidance for TV AdsUnderstanding Subtitling Options in The Library
Helpful Services
Premium Services
Copy Development
Copy DevelopmentPitch and Research ReviewOn-Set Guidance Clearcast Out-Of-HoursMeet Our Consultants
Fast Track
Fast TrackFast Track 2-Hour TVC
Post-Production
Post-Production Services (Edit-to-Clear)
TV Admin
TV Admin
Delivery
Delivery
Subtitling
Subtitling
Training
Training
FAQ and User Guides
Want to ask us something?
Clearance FAQs
Clearance FAQsClearance in The Library FAQs
The Library FAQs
The Library General FAQsHow Do I Create a Clock Number and Slate?Using Auto-Ingest on The Library - for MACUsing Auto-Ingest on The Library - on PCHow do I Notify my Uploaders via The LibraryWhat Should I Name my Campaign?How to Fast Track your Clocked AdWhat does the QC statuses mean?How do I Use an MFA for The Library?How Long Should it Take to Upload My Video?What Metadata for a TVC Does The Library Need?Can I Create Parent and Child Files in The Library?What Does 'Intentionally Quiet' Mean?What is Audio Description?The Library Out-of-Hours ServiceLibrary Users - Terms and Conditions
Clearcast Delivery FAQs
How Can I Create and Submit a Distribution Order?How Can I Check if my Content Has Been Delivered & When Delivery Was Completed?
Clearcast Subtitling FAQs
How Does Subtitling for Accessibility Reporting Work?
Clearcast Training FAQs
Training FAQs
The Library User Guides
The Library User GuidesLibrary Walkthrough Videos
Technical Specifications
The Library - Full Technical Spec DownloadThe Library - Timing of a CommercialNEW Library Rough Cut specThe Library - Clock SlateAd Pause Specs - Full Technical Spec
Export Guides
The Library - ProRes 422 HQ Export Guide - Adobe Media EncoderThe Library - AVC-Intra Class 100 Spec - Adobe Media EncoderThe Library - XDCAM50 Export Guide - Adobe Media EncoderThe Library - DNxHD Export Guide - Adobe Media Encoder
Legal
Maintenance & Support ServicesThe Clearcast Library - Terms & Conditions

The Library - Clock Slate

Example clock slate: Clearcast clock slate 

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