Training FAQs

Do you offer online or in-person training?

Both! Check out each course date to find out which it is here.

Is Clearcast Training for me?

We cater for people of all levels at agencies, advertisers and broadcasters. Our training courses are designed for complete newcomers to the Advertising industry, as well as experienced professionals looking to brush up on their knowledge or take a deep dive into a topic of interest.

Where does the training take place?

Our in-person courses usually take place at our offices & training room. Details on how to find us can be found here. Alternatively, we may be able to bring training to you! We’ve previously travelled across the UK as well as Internationally. Get in touch to discuss this option.

How can I book?

The best way to book is via the website. However, if you would prefer to pay via invoice please email

Will I get a Certificate?

You'll be issued a certificate for our CPD certified courses. This includes Agency/Advertiser, Broadcaster and Advanced.

Can you send me a recording of the training?

Unfortunately, this is not something that we offer at this time. We also do not permit delegates to record webinars.

What is your refund policy and other booking T&Cs?

Full Training T&Cs, including our refund policy, can be found here.

Please could you let me know when new course dates are released?

The best ways to keep up to date with new course dates and announcements are by following us on Twitter. These are the first  place where we'll announce anything new.

How does your online training work?

Online training is held via Zoom webinar. You'll be sent a link to register for the webinar approximately 48 hours ahead of the training. We ask that you register for the training approximately 10-15 minutes ahead of the session and join the webinar link no later than 5 minutes prior to the start time. Your microphone and camera won’t be initially enabled but you'll be able to see and hear the host and co-host. There will be plenty of opportunities to ask questions as we go through, including anonymously, as yourself, or by enabling your microphone to talk directly. There will also be some interactive elements such as polls.

Will I get a copy of the slides following training?

We endeavour to send you a copy of the slides following any training courses. We recommend that you make your own notes on the information which is the most helpful to you and hope that the key slides support what you have learned within the session. We do also welcome follow up questions via email to clarify or enquire about any points raised in the training.

If your question wasn’t answered here, please email