This article outlines how to order subtitles with Clearcast. (Please note you can only order Clearcast Subtitles if you are using Clearcast Delivery.)
When creating your material, you should see the toggle 'Subtitles' underneath your clock number. Please select if you have a video containing subtitles already, or a video that will have subtitles then added to it.
You’ll then have the option of choosing your distribution provider from the dropdown menu. Select who will be delivering your ad.
If you choose Clearcast, a few more options will appear:
You can choose Clearcast's in-house team to provide subtitles, or Zoo. Both Zoo and Clearcast can attach subtitles to your file directly at delivery. There are slight differences in services/quotes offered - please check the Terms and Conditions as hyperlinked in the yellow box below or email firstname.lastname@example.org to get those differences.
You will then see a box where you can drag and drop the script for your subtitles (not the full script for your whole creative!).
This is optional - you can leave our team to do the subtitles - but providing a script ensures they will be transcribing exactly what you want. This is useful if you have specific names, jargon, or spelling that you want directed.
And there you go! You can proceed with submitting your file for clearance. It will go through a Subtitling QC, which only checks that subtitles have not already been added.
Once cleared, you can create the distribution order through Clearcast, at which point your subtitles will be created and added. We guarantee subtitles to be sent to the broadcaster within 6 hours of the delivery order being created.
Any other questions please contact email@example.com